IRVINE, Calif., March 11, 2026 (GLOBE NEWSWIRE) — iHerb, a leading global eCommerce retailer specializing in vitamins, minerals, supplements and other health and wellness products, today announced record financial and operational performance for fiscal year 2025, highlighted by generating $2.9 billion in net sales, up 19% year-over-year while significantly increasing profitability.
Sales increased in 28 of iHerb’s top 30 countries, with growth across all regions and product categories, reflecting resilient global demand and continued market share gains.
The company fulfilled more than 44 million orders during the year and served 15 million active customers worldwide. More customers are increasingly choosing iHerb as their preferred, trusted provider for their health and wellness needs – a trend supported by strong repeat purchase behavior and subscription adoption.
“Our 2025 performance reflects disciplined execution and a clear focus on building a durable, high-quality global platform,” said Emun Zabihi, Chief Executive Officer of iHerb. “We enhanced customer trust by ensuring authenticity across our global assortment, and safeguarding product integrity through our climate-controlled fulfillment network. Additionally, we further optimized our operations and continued investing in the infrastructure and governance that support long-term sustainable profitable growth.”
Deepening Customer Loyalty and Trust
Customer engagement remained a defining strength in 2025. Approximately 80% of orders came from repeat customers, demonstrating deep loyalty and satisfaction. The company’s Net Promoter Score also increased to 88, reflecting continued improvements in delivery speed, product availability, and overall customer experience and trust.
A key driver of that trust is iHerb’s commitment to authenticity and product integrity. The company sources products directly from manufacturers or authorized distributors and maintains a global network of climate-controlled facilities designed to preserve product freshness, potency, and safety.
Mobile remained the …