SAN ANTONIO, TX, June 12, 2025 (GLOBE NEWSWIRE) — Rackspace Technology (NASDAQ:RXT), a leading hybrid cloud and AI solutions company, today released a global report, The AI Acceleration Gap: Why Some Enterprises are Surging Ahead, revealing a widening divide between organizations leading in AI adoption and those still formulating their strategy. Among the 1,400 IT decision-makers surveyed, just 13% are identified as “AI Leaders” whose organizations are ahead in both AI investment and implementation. Notably, 64% of these leaders report realizing substantial benefits from AI, compared to only 32% of all other respondents. AI Leaders are also three times more likely to be scaling deployments and running AI agents in production.
‘AI Leaders’, who are defined as those who have embedded AI into their business strategy, are outpacing their peers across every key metric, from enhancing the customer experience and launching new products to boosting employee productivity. They also lead in overall AI readiness, with 95% achieving strategic alignment on AI across the organization, and three-quarters reporting that their workforce has been fully trained to utilize their AI tools and solutions.
“While most organizations are still debating AI adoption, a new class of leaders has moved beyond experimentation to embedding AI directly into business operations – and they’re already capturing double the return on investment of their peers,” said Srini Koushik, President of AI, Technology and Sustainability at Rackspace Technology. “By weaving AI into their business fabric from the start, these companies have cultivated the institutional knowledge, refined processes, and proven architectures that enable them to scale rapidly while others remain stuck in pilot purgatory.”
AI Investments Surging
The report shows that AI investment continues to accelerate, with the average business investment in AI surging nearly 250% from 2024 to 2025, from $2.5 million to $8.7 million. 83% of respondents also expect their organizations to increase their AI investments over the next five years. These investments are being evenly divided between the development of in-house …